Public Complaints Commission Headquarters
To restore the dignity of man through the enthronement of rule of law and the protection of the individual/organization against administrative injustice.
To promote an effective and efficient service that is responsible and responsive to the needs of the citizenry through investigation and resolution of complaints against Federal, State, Local Governments, Public Corporations and Private Sector Organizations and their Officials.
The Commission was set up by the founding
fathers to bridge the gap between the elite and the down-trodden in
the society. It was modeled to act as the bastion of justice for
the “little man” who had no one or place to turn to for succour,
just as it was conceived by the Swedes who originated it.
In recent times however, advancement in technology and globalization, has changed the way things are done. The middle class has been completely wiped out and the ever widening gap between the rich and the poor has caused disaffection in the society and consequently increased the work load of the Commission. So it no longer serves as the pillar of justice for just the proverbial little man, but as well for everyone who runs to it for redress.
It becomes incumbent on the Commission to devise methods of satisfying not only the complainants but also other stakeholders who expect the Commission to do even more than it is empowered to do.
Innovations... Determined to meet the expectations of its stakeholders, the Commission created Sections within the investigation Department, with each of them mandated to carry out and execute specific functions. read more...